Artificial intelligence (AI)

Understanding conversational interfaces: benefits and challenges by Emma White

A Deep Dive Into Conversational User Interface They make things a little bit simpler in our increasingly chaotic everyday lives. The reuse of conversational data will also help to get inside the minds of customers and users. That information can be used to further improve the conversational system as part of the closed-loop machine learning […]

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Chatbot UI Examples for Designing a Great User Interface

7 Examples of Chatbot UI Done Right You can read more about Tidio chatbot performance analytics here. Designing a chatbot is akin to laying bricks for a digital dialogue. Each step, from concept to completion, must radiate the value proposition to the user. While aesthetics have their place, the crux lies in crafting an experience

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Cognitive Automation: Committing to Business Outcomes

What is Cognitive Automation? Evolving the Workplace But as RPA accomplish that without any thought process for example button pushing, Information capture and Data entry. IBM’s cognitive Automation Platform is a Cloud based PaaS solution that enables Cognitive conversation with application users or automated alerts to understand a problem and get it resolved. It is

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